Contact Us

When submitting your complaint, ensure that your letter includes the following information

• Your name and address. If you are complaining about another individual, please provide their name and address as well


• The name and address of the company you are filing the complaint against


• If your complaint pertains to an insurance organization, include details such as the type of insurance, insurance certificate number, and, if applicable, claim number


• If your complaint relates to a credit or financial institution, provide information such as the account type (e.g., deposit account, current account, savings contract), account or customer number, and the name of the organization


• If your complaint is regarding the purchase of securities, include the identification number of the securities (WKN or ISIN) and the name of the broker's organization